Privacy & Transparency

Privacy Policy

Your trust matters.
So does your personal information.

Effective Date:

Clear information.
Informed choices.

Understand how your information is handled and how to exercise your privacy rights.

Read the policy

At Vitta Flow Services, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and share your information when you visit our website, submit an enquiry, fill out a lead form, contact us through WhatsApp, email, phone, Google Ads, Facebook, Instagram or other communication channels.

Website: https://vittaflowservices.com/ Email: apply@vittaflowservices.com

01

Information We Collect

We may collect information such as:

  • Full Name
  • Mobile Number
  • Email Address
  • City and State
  • Employment or Business Details
  • Income or Turnover Information
  • Required Loan Amount
  • Type of Loan or Financial Service
  • Information voluntarily provided through our forms
  • Documents required for processing your application, where applicable

Please never share OTPs, UPI PINs, ATM PINs, passwords or internet banking credentials with us.

02

How We Use Your Information

Your information may be used to:

  • Respond to your enquiry
  • Assess preliminary loan eligibility
  • Assist with loan documentation and application processing
  • Recommend suitable loan products
  • Contact you regarding your enquiry
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent or unauthorized activity
  • Comply with applicable legal or regulatory requirements
04

Sharing of Information

Where necessary to process your enquiry or application, your information may be shared with:

  • Banks
  • NBFCs
  • Financial Institutions
  • Lending Partners
  • Authorized verification or processing partners
  • Technology or communication service providers
  • Government or regulatory authorities where required by law

We do not sell your personal information for commercial resale.

05

Google, Facebook and Instagram Advertising

We may use Google Ads, Facebook, Instagram and other advertising platforms for marketing and lead generation.

If you submit your details through an advertisement or lead form, the information provided may be used to contact you and assist with your requested financial service.

Google, Meta and other advertising platforms operate independently and may process information according to their own privacy policies.

06

Cookies and Analytics

Our website may use cookies, analytics tools and advertising technologies to:

  • Understand website traffic
  • Measure advertising performance
  • Improve user experience
  • Analyze visitor behaviour
  • Track enquiry sources

You may manage or disable cookies through your browser settings.

07

Data Security

We use reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration or misuse.

However, no online system can guarantee complete security.

08

Data Retention

We retain personal information only for as long as reasonably necessary to process enquiries, provide services, comply with legal obligations and maintain business records.

Information may be deleted or securely disposed of when it is no longer required.

09

Your Rights

Subject to applicable law, you may contact us to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information where permitted
  • Withdraw consent for certain processing
  • Stop promotional communication
  • Raise a privacy-related concern

For privacy-related requests, contact:

apply@vittaflowservices.com

11

Children’s Privacy

Our financial assistance services are intended for adults who are legally eligible to apply for financial products.

We do not knowingly collect loan applications from children or minors.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, regulations or business practices.

The latest version will always be available on this page.

13

Contact Us

For any privacy-related questions or requests, contact:

Vitta Flow Services Website: https://vittaflowservices.com/ Email: apply@vittaflowservices.com

14

Loan Service Disclaimer

Vitta Flow Services provides loan assistance and facilitation services.

Final loan approval, loan amount, interest rate, tenure and disbursement are subject to the respective bank/NBFC’s eligibility criteria, verification, credit assessment and policies.

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