At Vitta Flow Services, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and share your information when you visit our website, submit an enquiry, fill out a lead form, contact us through WhatsApp, email, phone, Google Ads, Facebook, Instagram or other communication channels.
Website: https://vittaflowservices.com/ Email: apply@vittaflowservices.com
Information We Collect
We may collect information such as:
- Full Name
- Mobile Number
- Email Address
- City and State
- Employment or Business Details
- Income or Turnover Information
- Required Loan Amount
- Type of Loan or Financial Service
- Information voluntarily provided through our forms
- Documents required for processing your application, where applicable
Please never share OTPs, UPI PINs, ATM PINs, passwords or internet banking credentials with us.
How We Use Your Information
Your information may be used to:
- Respond to your enquiry
- Assess preliminary loan eligibility
- Assist with loan documentation and application processing
- Recommend suitable loan products
- Contact you regarding your enquiry
- Provide customer support
- Improve our website and services
- Prevent fraudulent or unauthorized activity
- Comply with applicable legal or regulatory requirements
Consent to Contact
By submitting an enquiry or application through our website, Google Ads, Meta/Facebook/Instagram Lead Forms, WhatsApp or other channels, you consent to being contacted by Vitta Flow Services through:
- Phone Calls
- SMS
You may request to stop promotional communications by contacting us at apply@vittaflowservices.com.
Sharing of Information
Where necessary to process your enquiry or application, your information may be shared with:
- Banks
- NBFCs
- Financial Institutions
- Lending Partners
- Authorized verification or processing partners
- Technology or communication service providers
- Government or regulatory authorities where required by law
We do not sell your personal information for commercial resale.
Google, Facebook and Instagram Advertising
We may use Google Ads, Facebook, Instagram and other advertising platforms for marketing and lead generation.
If you submit your details through an advertisement or lead form, the information provided may be used to contact you and assist with your requested financial service.
Google, Meta and other advertising platforms operate independently and may process information according to their own privacy policies.
Cookies and Analytics
Our website may use cookies, analytics tools and advertising technologies to:
- Understand website traffic
- Measure advertising performance
- Improve user experience
- Analyze visitor behaviour
- Track enquiry sources
You may manage or disable cookies through your browser settings.
Data Security
We use reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration or misuse.
However, no online system can guarantee complete security.
Data Retention
We retain personal information only for as long as reasonably necessary to process enquiries, provide services, comply with legal obligations and maintain business records.
Information may be deleted or securely disposed of when it is no longer required.
Your Rights
Subject to applicable law, you may contact us to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information where permitted
- Withdraw consent for certain processing
- Stop promotional communication
- Raise a privacy-related concern
For privacy-related requests, contact:
Third-Party Links
Our website may contain links to banks, NBFCs or other third-party websites.
Vitta Flow Services is not responsible for the privacy practices, security or content of third-party websites. Users should review their respective privacy policies before sharing information.
Children’s Privacy
Our financial assistance services are intended for adults who are legally eligible to apply for financial products.
We do not knowingly collect loan applications from children or minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our services, technology, regulations or business practices.
The latest version will always be available on this page.
Contact Us
For any privacy-related questions or requests, contact:
Vitta Flow Services Website: https://vittaflowservices.com/ Email: apply@vittaflowservices.com
Loan Service Disclaimer
Vitta Flow Services provides loan assistance and facilitation services.
Final loan approval, loan amount, interest rate, tenure and disbursement are subject to the respective bank/NBFC’s eligibility criteria, verification, credit assessment and policies.